October 20, 2010
A new survey says Air Canada is the airline of choice for Canadian business travellers.
The Canadian Transportation Agency (CTA) has released a decision outlining how Air Canada should accommodate travellers with peanut or nut allergies, according to healthzone.ca.
It says that when the airline has at least 48 hours advance notice of a traveller with these allergies, it must create a buffer zone around the person, says the healthzone.cas story.
Onboard snack and meal service would not provide nuts or peanuts to any passengers within the buffer zone, and airline personnel would inform those passengers that they can only eat peanut- and nut-free foods.
The airline’s next step is to let the transportation agency know within 10 days whether it intends to implement these plans.
The CTA’s decision stems from an incident earlier this year in which two Air Canada passengers complained about difficult experiences they faced after asking the airline to accommodate their severe nut allergies.
Visit healthzone.ca’s site