By Don Douloff, July 31, 2008
For the second year in a row, VIA Rail Canada has won first place for passenger rail services in the annual Agents’ Choice Awards. More than 3,500 travel agents participated in the voting, which recognizes the best in 22 categories from rail operators to tour operators.
This year’s awards cited VIA’s user-friendly website, knowledgeable staff and good service.
Coming in second place was Rocky Mountaineer, followed by Rail Europe, British Rail and Orient Express. Filling in the top 10 were Amtrak, Japan Rail, Brewster, Royal Caribbean Pacific and Trans-Siberian Railway.
This is the second major recognition award VIA has received this year. In January, VIA Rail’s Canadian was recognized by the Society of International Railway Travelers as one of the world’s top 25 train journeys.