We asked Canadian planners to name the conference or meeting facility, resort or hotel that impressed them the most. Winners were ranked based on the nominations of hundreds of planners from across the country. May 05, 2010
One of the most engaging sections of our annual Market Report survey is the Readers’ Choice. We ask meeting planners a simple, open-ended question: In the past 12 months, which conference, meeting facility, resort or hotel has exceeded your expectations and best catered to your group’s needs? The only parameters we put on this question are geography. We ask for an answer, if applicable, for Canada and Outside Canada. With the economic collapse of 2009, we did not receive enough nominations to award any Readers’ Choice kudos in the outside-of-Canada category.
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Blue Mountain Resort & Conference Centre
1. Blue Mountain Resort & Conference Centre
1st x winner
“Exceptional green standards, superior customer service both prior to the event and while on-site.”
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Fairmont Royal York
2. Fairmont Royal York
12x winner
“Staff is courteous and more than helpful for our budget and meeting requirements.”
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Four Seasons Toronto
3. Four Seasons Toronto
3x winner
“The staff is very accommodating, hard-working and elegant.”
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Toronto Marriott Downtown Eaton Centre
4. Toronto Marriott Downtown Eaton Centre
2x winner
“Ranked the highest according to the delegates surveyed… in overall delegate satisfaction.”
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Park Hyatt Toronto
5. Park Hyatt Toronto
2x winner
“Service is truly top of mind in this property.”
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Sheraton Parkway Toronto North
6. Sheraton Parkway Toronto North
1st x winner
“Went above and beyond with pricing, room holds, food, decor and moving rooms around.”
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Westin Calgary
7. Westin Calgary
1st x winner
“Exceptional staff and attention to detail!”
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Westin Harbour Castle Toronto
8. Westin Harbour Castle Toronto
3x winner
“Went the extra mile…to respond to my members.”
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Honourable Mention
1. Delta Fredericton, Fredericton
2. Delta Grand Okanagan, Kelowna
3. Fairmont Chateau Laurier, Ottawa
4. Hilton Lac-Leamy, Gatineau
5. Sheraton on the Falls, Niagara Falls
6. Toronto Board of Trade, Toronto
7. Vancouver Convention Centre, Vancouver
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