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HAC Honours Chelsea Toronto with Humanitarian Award

February 22, 2017 by Lori Smith

The Chelsea Hotel, Toronto is the recipient of the Hotel Association of Canada (HAC) Humanitarian Award. The Chelsea received the award at HAC’s Hall of Fame Awards of Excellence event, held on February 16th at the Sheraton Airport Hotel &

News

Sandman Turns 50

February 22, 2017 by Lori Smith

The Canadian-owned and operated Sandman Hotel Group is celebrating its milestone 50th anniversary this year. In 1967, Bob Gaglardi, Sandman Hotel Group’s founder, opened his first location in Smithers, British Columbia, a 35-room Sandman Inn. Close to main highways, it was a success

Opinion

Don Appetit! Nirvana’s Evolving Menu

February 22, 2017 by douloff
Don Douloff, Food Writer

Under the watchful and experienced eye of general manager Karan Bajwa, Nirvana restaurant, in Mississauga, Ont., continues to refine its a la carte menu, adding items from its catering menu — to delicious effect. A recent visit, for example, unearthed

News

Lord Elgin Hotel Reno Complete

February 15, 2017 by Lori Smith

The 75-year-old Lord Elgin Hotel, a historic downtown Ottawa landmark, has completed a $12-million renovation just in time for the start of Canada’s 150th birthday celebrations. The hotel remained open throughout the refurbishment, which took seven months and saw an

News

Tête-à-Tête & PCMA Reception

February 15, 2017 by Lori Smith

WHO:  Canadian Society of Association Executives (CSAE) Ottawa-Gatineau Chapter & PCMA Canada East  WHAT: CSAE Ottawa-Gatineau’s annual Tête-à-Tête tradeshow brought together some 550 delegates, 160 sponsors and exhibitors. The business day was followed by a reception hosted by PCMA Canada East and MPI Ottawa’s

Opinion

Don Appetit! STK Toronto's Modern Steakhouse Vibe

February 14, 2017 by douloff
Don Douloff, Food Writer

This isn’t your father’s steakhouse. It’s STK Toronto, the first Canadian location of the upscale U.S. chain, and it opened last September, occupying an 8,800-square-foot space in the former Four Seasons Hotel, in the tony Yorkville area. Gone are the

News

IACC-Americas Reveals Canadian Copper Skillet Champions

February 13, 2017 by Lori Smith

NAV Centre chef Jessica Neville and Kent Phillips, executive chef at Ivey Spencer Leadership Centre in London, ON, took the top spots in the International Association of Conference Centres (IACC) Canadian Copper Skillet Competition, which has held earlier this month at the NAV

News

WestJet Starts Non-Stop Sudbury Service

February 6, 2017 by Lori Smith

WestJet launched its new daily, non-stop service from Toronto to Sudbury last week. “WestJet welcomes Northern Ontario’s largest city to its expanding network,” said Brian Znotins, WestJet vice-president, Network Planning. “This new service offers residents of Greater Sudbury and the

News

Chelsea Hotel, Toronto Names New Director of Sales

February 1, 2017 by Lori Smith

Kate Sullivan has joined the executive management team at the Chelsea Hotel, Toronto, as director of sales. She brings more than 25 years of sales and marketing experience to her new role. “We are delighted to welcome Kate in her

News

Air Canada Introducing Summer Service to Iceland

February 1, 2017 by douloff

MONTREAL — Air Canada will launch daily summer seasonal service from Canada to Reykjavik, Iceland, beginning in June, it was announced Feb. 1. Flights will operate four times and three times weekly from the carrier’s Toronto and Montreal hubs, respectively,

Opinion

Supply Side: Does the Industry Need Rules for No-shows?

January 30, 2017 by ALLAN LYNCH
Allan Lynch

Recently, the sales director for a U.S. company was stunned by a request from a New York City-based DMC for payment to cover site inspection costs. “Is this a new standard or something peculiar to the New York market?” she

Opinion

Leadership: Challenging 'Good Enough'

January 30, 2017 by DALLYCE MACAS

Recently, I was tasked with preparing a report on the Canadian MICE (meetings, incentives, conferences and exhibitions) industry for a global airline. I had to explain the “state-of-the-nation” and what the future has in store for suppliers to the meetings