The Fairmont Vancouver Airport was named winner of Skytrax’s Best Airport Hotel in North America at the 2015 World Airport Awards, which were held March 11th in Paris, France. The hotel category is in its fifth year. This is Fairmont Vancouver Airport’s fourth win. the Vancouver International Airport also garnered Best Airport in North America for the sixth consecutive year.
Skytrax’s awards are widely known as the Passenger’s Choice Awards. Travellers from more than 160 countries take part in the annual survey that is based on 12.85 million questionnaires over a nine-month period and covers 410 airports around the world.
The Airport Hotel Awards consider overall hotel experience, access from the airport to the hotel, warmth and friendliness of hotel staff, cleanliness, in-room amenities, fitness and spa facilities, quality of food and restaurant service, and value for money.
“We are thrilled to be recognized for this honour which is the result of our amazing team of colleagues,” said Ken Flores, general manager of The Fairmont Vancouver Airport. “They have proudly created an exceptional service culture, and every one of them contributes to making the hotel stay a memorable part of the travel experience for our guests.”
The hotel is located in Vancouver International Airport, just 90 steps from the US departures level. Its 392-room guestrooms are fully soundproofed. Amenities include a full-service day spa and health club with indoor, mechanized lap pool; 8,800 square feet of meeting space; and round-the-clock room service. In addition, guests can check-in and print their boarding pass in the hotel lobby.