October 1, 2010
Houston’s largest hotel, the 1,200-room Hilton Americas-Houston, has installed facial recognition technology.
“The system will also allow us to do things we never thought about,” John Alan Moore, the hotel’s director of security and life safety.
The digital video system, created by 3VR Security, makes it possible for the hotel property to find relevant surveillance footage in seconds, rather than hours.
In addition, this new technology will let managers recognize loyal customers and VIP guests, locate missing suitcases, monitor traffic flow and track employees.
The system, which is accurate 90 per cent of the time, can track faces and objects by colour and size and is meant to improve safety and customer service, but may have privacy rights watchdogs up in arms.
To view Hilton’s official press release, click here.
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