April 27, 2010
Last Friday, the clients of The Inn at Manitou, on Manitouwabing Lake, about 240 km north of Toronto, learned the inn is shutting its doors and will not be refunding deposits.
On Friday, the owners issued a letter stating they were “unexpectedly informed” their lender will no longer fund the resort and were forced to close. The Inn was a favourite for meeting and event planners and incentive travel groups.
A MasterCard spokesperson said customers who do not receive goods and services purchased with a MasterCard are entitled to a refund. A VISA spokesperson said cardholders may be entitled to a refund if services were not rendered.
Friday’s letters to customers and employees suggest they contact The Equitable Trust Company for more information.
In business for 36 seasons, the exclusive resort has 34 rooms, including suites, spa services and tennis courts and golf courses. Rooms start at $299 per person, per night, and go as high as $1,500 for rental cottages.
Boasting 70 staff, the Inn also belongs to the Paris based Relais & Châteaux Association, according to the property’s website.
For more info, visit the Toronto Star’s site