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SilverBirch Hotels Win Marriott Awards


The Fairfield Inn & Suites® by Marriott St. John’s and Residence Inn® by Marriott Vancouver Downtown have received 2015 Performance Awards from Marriott International.

The Fairfield Inn & Suites won a Gold Hotel Award and the Residence Inn won a Silver Hotel Award.

“All of us at SilverBirch are very proud of this well-deserved recognition for these two hotels by our valued partner Marriott International,” says Steve Giblin, president and CEO, SilverBirch Hotels & Resorts. “The teams at both hotels have an unwavering focus on providing outstanding guest experiences, and it is borne out in the Guest Service Satisfaction  Scores they achieved last year. I want to congratulate everyone at the Fairfield Inn & Suites by Marriott St. John’s and Residence Inn by Marriott Vancouver Downtown for this recognition.”

The Gold Hotel Award puts Fairfield Inn & Suites by Marriott St. John’s in the top 10 per cent of the Fairfield Inn brand in North America in overall Guest Service Satisfaction (GSS) Score. The hotel ranked second out of 18 hotels in Canada.

The Silver Hotel Award puts the Residence Inn by Marriott Vancouver Downtown in the top 20 per cent of the Residence Inn brand in North America in the GSS Score. It is one of only four Residence Inn by Marriott hotels in Canada to receive a performance award.

About Fairfield Inn & Suites by Marriott St. John’s, Newfoundland

This property offers 2,164 square feet of flexible meeting space as well as a fitness centre, pool, free WiFi and complimentary breakfast. Guestrooms are outfitted with workspaces, mini fridges, microwaves and flat-screen TVs.

About Residence Inn by Marriott Vancouver Downtown

This property features studio and one-bedroom suites with separate living and sleeping areas. Services and amenities include, free WiFi for guests, complimentary hot breakfast, complimentary grocery shopping  service, fitness centre and atrium pool. On-site meeting spaces include an executive boardroom and the Gatehouse, which can host receptions for up to 100 people.