Cindy D’Aoust has been named executive vice-president, Membership and Operations of Cruise Lines International Association (CLIA). D’Aoust comes to CLIA from Meeting Professionals International (MPI), where she served as chief operations officer.
D’Aoust brings more than 20 years of experience in the hospitality industry and in membership organizations, including senior roles with Maritz Travel, to her new position at CLIA, where her responsibilities will include managing and expanding support to travel agent members and executive partners and filling the vice-president, Trade Relations position held most recently by Dwain Wall.
Additionally, D’Aoust will oversee the consolidation of CLIA’s U.S. offices into a single location in Washington, DC in 2015.
In the U.S., CLIA has always maintained two centers of operations. The Arlington, Virginia office has focused on advocacy, technical and regulatory affairs, communications and organizational operations, while the Ft. Lauderdale, Florida office supported travel agent members and executive partners.
The CLIA Arlington office staff will relocate to a new office in Washington, DC in mid-January. Operations in the Ft. Lauderdale office will conclude in the spring. Some Florida staff have been asked to consider a transfer to Washington, some will work for CLIA remotely, and others will transition out of the association.
“I have a great appreciation and regard for our Ft. Lauderdale team and their dedication to our members. CLIA will be providing support to them throughout this transition,” said Christine Duffy, the association’s president and CEO.