Meetings Canada


New Conference Center Management Certification Launching in 2015

The NYU School of Professional Studies Tisch Center for Hospitality and Tourism is launching a new Certificate in International Conference Center Management this spring. Registration is now open for the program.

Developed in consultation with the International Association of Conference Centres (IACC), it will be one of the first noncredit certificate programs specifically focused on international conference center management.

“The collaboration with the NYU School of Professional Studies made so much sense to us as we scanned the marketplace for a provider to work with us on developing a conference center specific program which could be offered on a global basis,” said Peter Stewart, global president, IACC. “Our relationship with the team at the Tisch Center goes back many years, and we value the opportunity to help them develop this program, which will be the first of its kind.”

“We wanted to develop a curriculum that would serve the educational and training needs of both industry veterans and those seeking to begin their careers,” said Donna quadri-Felitti, clinical associate professor and academic chair, NYU School of Professional Studies Tisch Center for Hospitality and Tourism. “Our collaboration with IACC is a prime example of how our programs align themselves with industry.”

The six course certificate will be offered online in an asynchronous format that will allow students from anywhere in the world to complete the program. The required courses include:

  • Foundations of Conference Center Management and Operations
  • Human Resources Practices and Techniques
  • Financial and Legal Frameworks
  • Current Issues in Conference Center Operations

Electives offered are:

  • Prospecting and Sales Strategies for Conference Centers and Event Venues
  • New Technologies for the Meetings and Conference Industry
  • Marketing and Positioning Strategies for Meetings, Events and Conferences

Students will also evaluate common business issues, including decisions about ownership structures and day-to-day operations; supervising a diverse workforce in a service industry; ethical issues and risk assessment; business development, marketing and positioning; identifying and deploying technology to modernize service offerings; and developing a strategic vision to ensure long-term success.


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