April 22, 2010
The Travel Health Insurance Association of Canada is advising travellers, including incentive-travel groups, who have trip-cancellation, interruption or delay insurance, and have been affected by volcanic ash disruptions, to contact their insurers or assistance providers for information about their coverage, for help while they are travelling and for setting up claims.
Most Canadian travel-insurance companies have considered the disruption to travel resulting from the volcanoes in Iceland as an event that is covered if the insurance was purchased or in effect before April 14, the start of the volcano eruption.
In addition, if travellers were stranded beyond the expiration dates of their policies, coverage is most often being extended until the insured traveller is able to return home, at no additional cost.
Generally, this coverage extension will apply to both emergency medical and non-medical provisions.
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