Meetings Canada



Hyper-Customized Concierge



This year has seen the introduction of concierges focused on beer (La Valencia Hotel, La Jolla, Calif.); fragrances (Rosewood Hotels) and, at OPUS Vancouver, personal lifestyle, via a ‘virtual’ concierge—iPads customized with apps and web links listing recommended places to shop, dine, exercise, etc.

Now that’s service with a smile!

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