April 16, 2010
Air Canada will allow affected passengers to reschedule flights subject to cancellation without penalty.
Air Canada has issued a travel advisory as a result of the volcanic ash cloud, which has spread throughout much of Northern Europe.
Flights have been cancelled today to and from London Heathrow, Paris Charles de Gaulle, Frankfurt, Munich, Zurich and Geneva.
Customers with flights to or from affected areas are advised to check on the status of their flight prior to leaving for the airport on the Air Canada website.
Air Canada has revised its ticketing policy for customers booked on flights that are subject to cancellation. Those customers wishing to make alternate travel arrangements can do so without penalty, space permitting, by contacting Air Canada Reservations toll free in Canada and the U.S. at 888-247-2262.
The company says it may take several days for travel to resume.