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Shangri-La Hotel, Toronto Welcomes New GM


Ron Pellerine has been appointed general manager of  the Shangri-La Hotel, Toronto.

Pellerine joins the hotel from the 317-room Langham Hotel, Boston where he served as general manager from 2015 to March 2017. Pellerine brings a wealth of knowledge and experience to Shangri-La Hotels and Resorts with over 20 years of experience in the hospitality industry, covering all aspects of hotel operations, including a particular passion for food and beverage.

“I am honored to be joining Shangri-La Hotels and Resorts and the opportunities it brings to be working with such a dynamic team in Toronto,” said Pellerine.  “I believe that the hospitality industry is about people who are welcoming, empowered and engaged. I look forward to driving guest loyalty, ensuring our leaders exceed expectations and creating a warm working environment for all.”

Prior to his time in Boston, Pellerine held the position of general manager of the Langham Chelsea Hotel in Toronto, where he oversaw Canada’s largest hotel with 1,590 guest rooms and suites. Pellerine was first appointed to general manager in 2011, when the property was managed by Delta. During his tenure, he managed the property as it went through a rebranding and a  $30 million renovation.  Preceding his time at the Langham Hospitality Group, Pellerine worked internationally throughout Europe and Asia with the AccorHotels Group.